Updates & Resources | City of Charleston

Updates and information will be added to this page as they are made available.

DEC 4 - 8 RESOURCES / INFO

MOUNTAINEER GAS COMPANY --

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

Messages can be sent to the City Facebook page >>> https://www.facebook.com/CityCharlestonWV

MEALS --

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m. (M-F)

Meal distribution will be available at West Virginia Health Right (511 Central Ave) from 5 p.m. - 7 p.m. (M-F).

SHOWERS--

MLK & North Charleston Community Centers on Saturday (12/2) from 9A - 5P.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.3500 or 211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

DEC 2 & 3 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY --

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

Messages can be sent to the City Facebook page >>> https://www.facebook.com/CityCharlestonWV

MEALS --

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m. on Saturday (12/2) and Sunday (12/3).

Meal distribution will be available Saturday (12/2) from noon to 2 p.m. at West Virginia Health Right (511 Central Ave). Meal distribution will continue Monday (12/4) through Friday (12/8) from 5 p.m. – 7 p.m.

SHOWERS--

MLK & North Charleston Community Centers on Saturday (12/2) from 9A - 5P.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.3500 or 211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

DEC 1 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (12/1) from 5 p.m. – 7 p.m. at 511 Central Ave. Remaining supplies will be distributed during this time. Meal distribution will be available Saturday (12/2) from noon to 2 p.m. and Monday (12/4) through Friday (12/8) from 5 p.m. – 7 p.m.

SHOWERS--

Bream Neighborhood SHOP from 1P - 4P

MLK & North Charleston Community Centers from 9A - 9P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.3500 or 211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 30 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (11/30) - Friday (12/1) from 5 p.m. – 7 p.m. Remaining supplies will be distributed during these times. Meal distribution will be available Saturday (12/2) from noon to 2 p.m. and Monday (12/4) through Friday (12/8) from 5 p.m. – 7 p.m.

West Virginia Black Pride Foundation will be serving hot meals from 4P - 9P at 1442 1/2 3rd AVE.

SHOWERS--

Bream Neighborhood SHOP from 1P - 4P

MLK & North Charleston Community Centers from 9A - 9P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 29 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (11/29) - Friday (12/1) from 5 p.m. – 7 p.m. Remaining supplies will be distributed during these times.

West Virginia Black Pride Foundation will be serving hot meals from 4P - 9P at 1442 1/2 3rd AVE.

SHOWERS--

Bream Neighborhood SHOP from 1P - 4P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 28 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (11/28) - Friday (12/1) from 5 p.m. – 7 p.m. Remaining supplies will be distributed during these times.

West Virginia Black Pride Foundation will be serving hot meals from 4P - 9P at 1442 1/2 3rd AVE.

WARMING CENTER--

An overnight Warming Center will be available at the SHOP at Bream (317 W Washington St) Tuesday (11/28) night from 7P - 7A.

SHOWERS--

Bream Neighborhood SHOP from 1P - 4P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 27 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (11/27) - Friday (12/1) from 5 p.m. – 7 p.m. Remaining supplies will be distributed during these times.

WARMING CENTER--

A Warming Center will be available at the SHOP at Bream (317 W Washington St) Monday (11/27) and Tuesday (11/28) night from 7P - 7A.

SHOWERS--

Bream Neighborhood SHOP from 1P - 4P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 25 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

West Virginia Health Right will provide meal service today (11/25) from noon - 2 p.m. Remaining supplies will be available during this time.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 24 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

Questions related to gas service can be directed to 1-800-834-2070.

FOR ASSISTANCE--

The United Way team is available (through the holiday weekend) to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will serve lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.

West Virginia Health Right will provide dinner service today (11/24) from 5 p.m. – 7 p.m., Saturday (11/25) from noon – 2 p.m., and Monday – Friday of next week from 5 p.m. – 7 p.m.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 23 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

FOR ASSISTANCE--

The United Way team is available (on Thanksgiving and through the holiday weekend) to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will be serving a Thanksgiving lunch meal at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30 p.m. to 1:30 p.m.
The annual Frank Veltri Thanksgiving Dinner will take place at St. George Orthodox Church at 190 Court Street. Folks can eat in from 12:30 p.m. to 2 p.m. or pick up to-go meals from 1 p.m. to 2 p.m. All are welcome.
West Virginia Black Pride Foundation will host Friendsgiving Dinner at the Center at 1442 ½ 3^rd Ave at 4 p.m.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 22 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

WV Health Right is distributing supplies (blankets, heaters, cooking appliances, etc) from 5P - 7P at 519 Central Avenue.

MEALS (TODAY)--

Manna Meal will be serving lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30P - 1:30P

WV Health Right will be serving meals at 519 Central Avenue today, and providing 2 days of food (11/22) from 5P - 7P.

MEALS (THANKSGIVING)--

Manna Meal will be serving lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30P - 1:30P. They will have Thanksgiving dinner available.

Folks are invited to the Annual Frank Veltri Thanksgiving Dinner at St. George Orthodox Church, 190 Court Street. Folks can eat in from 12:30P - 2P or pick up to-go meals from 1P - 2P. All are welcome.

SHOWERS--

North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

NOV 21 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

WV Health Right is distributing supplies (blankets, heaters, cooking appliances, etc) from 5P - 7P at 519 Central Avenue.

MEALS (TODAY)--

Manna Meal will be serving lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30P - 1:30P

WV Health Right will be serving meals at 519 Central Avenue today (11/21) from 5P - 6P for folks who may be picking up supplies. The Earl Wilson Thanksgiving Dinner will take place from 6P - 8P. WVHR will be serving meals on Wednesday (11/21) from 5P - 7P.

West Virginia Black Pride Foundation will be serving hot meals from 4P - 9P at 1442 1/2 3rd AVE.

SHOWERS--

North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

Bream Neighborhood SHOP WHEN: 1P - 4P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

LODGING--

M&R Management's hotels -- the Best Western Charleston and the Quality Inn and Suites, located at 1000 and 1010 Washington St, E are assisting our community during this time of need. For people of have been affected by the Gas and Water issues on our West Side, we are offering discounted rates to folks who need somewhere to stay. The rate for 1 night is $89 + tax, 2 nights is $79 + tax, and for 3 or more nights $69 + tax. The hotels accept walk ins and calls. Complementary breakfast, high speed internet and free parking are included. CONTACT (Best Western) - 304.343.4661 CONTACT (Quality Inn): 304.205.0192 option 2.

NOV 20 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

WV Health Right is distributing supplies (blankets, heaters, cooking appliances, etc) from 5P - 7P at 519 Central Avenue.

MEALS (TODAY)--

Manna Meal will be serving lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30P - 1:30P

WV Health Right will be serving meals at 519 Central Avenue today (11/20), Tuesday (11/21), and Wednesday (11/21) from 5P - 7P.

Cary Law Offices is providing 600 free Chick-fil-A meals at the Save-A-Lot parking lot located at 748 Virginia Street, West from noon - 3:30P.

West Virginia Black Pride Foundation will be serving hot meals from 4P - 9P at 1442 1/2 3rd AVE.

SHOWERS--

North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

Bream Neighborhood SHOP WHEN: 1P - 4P

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

LODGING--

NOV 19 - RESOURCES / INFO

MOUNTAINEER GAS COMPANY UPDATES--

View updates here >>> https://www.facebook.com/mountaineer.gas

FOR ASSISTANCE--

The United Way team is available to help troubleshoot needs - heaters, delivery of meals, blankets etc. Please call them at 304.340.3500 or 211.

MEALS (TODAY)--

Manna Meal will be serving lunch at the old Save A Lot parking lot at the corner of Virginia St & Park Ave, from 12:30P - 1:30P

MEALS (FUTURE)--

WV Health Right will be serving meals at 519 Central Avenue on Monday (11/20), Tuesday (11/21), and Wednesday (11/21) from 5P - 7P.

SHOWERS--

North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

SMOKE ALARMS--

Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.

CARBON MONOXIDE DETECTORS--

Anyone needing a carbon monoxide detector can call the United Way at 304.340.211 to request one.

REPORT A WATER OUTAGE--

To report a water outage, folks should call 1.800.685.8660 so that WVAW can put a service order into the system.

LODGING--

NOV 19 - UPDATE from CITY

(Charleston, W. Va.) –Mayor Amy Shuler Goodwin received updates this morning – Sunday, November 19 – as part of a continued proactive effort to ensure continued coordination, collaboration, and communication between entities as work continues through the weekend.

Sunday’s updates included:

Mountaineer Gas Company (MGC) has 51 crews working through the weekend – 34 for construction and 17 for inspection and reconnection. As of this morning, gas service has been restored to approximately 600 customers, including Jarrett Terrace Apartments – with approximately 200 additional customers who are ready for inspection and reconnection.
- MGC continues to share safety information – including what to do if you smell natural gas, and making sure carbon monoxide detectors are working.
United Way of Central WV has fielded a total of 728 calls, 32 texts, dozens of emails and over 120 walk-ins since Monday, November 13. The team delivered meals and heaters yesterday and plans to deliver meals again on Monday for any Mary C Snow student who could not get to the school.
- The United Way team will be available through the weekend at 304.340.3500 and 211 to troubleshoot any needs.
Bream Neighborhood SHOP has distributed nearly 400 heaters, over 1,400 blankets and both hot meals and food for folks to take home.
- Bream Neighborhood SHOP is closed for the weekend but will open tomorrow (Monday 11/20) for showers, heaters, and blankets (1 p.m. – 4 p.m.).
The MLK, Jr and North Charleston Community Centers are open 9 a.m. – 9 p.m. for showers. Comfort kits (toiletries) provided by the American Red Cross and blankets are available at the centers . Approximately 75 blankets and more than 30 comfort kits have been distributed through the centers.
The American Red Cross Appalachia Region, in collaboration with the Charleston Fire Department has served 109 people, installed 113 alarms (*corrected from previous calculation error), and made 49 homes safer.
- Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms.
- In addition, the American Red Cross will be going door to door on Monday (11/20) to install smoke alarms.
West Virginia Health Right has distributed 1,220 meals, 662 heaters, 405 electric blankets, 90 regular blankets, 414 cooking devices, and 85 hats/gloves.
- Meals will be served at 519 Central Avenue on Monday (11/20), Tuesday (11/21), and Wednesday (11/22) from 5 p.m. to 7 p.m.
Carbon monoxide detectors have been provided by Kanawha County. The Charleston Fire Department installed 19 carbon monoxide detectors on Saturday, bringing the total installations to 40.
- To request a carbon monoxide detector, call the United Way of Central West Virginia at 304.340.3500 or 211.
Educating folks on the safe use of portable heaters continues to be a top priority.
To report water outages, folks should call 1-800-685-8660 so that West Virginia American Water can put a service order into the system.

For more information or additional resources, please visit https://www.charlestonwv.gov/update. If you know of an available resource, and don’t see it listed on the city’s website, please email comms@cityofcharleston.org or forward to any of the city’s social media pages.”

NOV 18 - UPDATE from MOUNTAINEER GAS

West Side Restoration Progress Update

------------------------------------------

MGC continues to purge water out of its 46 miles of natural gas service lines on the West Side and restoring customers’ services.

As of 4:00 p.m., November 18, 2023:

MGC is providing the below information to indicate that progress is being made during the outage process and should be considered as estimates as we are restoring customers through the outage.

Approximately 550 customers have gas services restored.
Approximately 225 customers are ready for inspection and reconnecting.
Additional crews have been brought in, totaling 51 crews from around the state.
- 34 construction crews and 17 customer service crews for inspection and reconnecting services, as well as multiple local contractors.
Restoration efforts will continue through the weekend.
Anticipated majority system restoration is estimated at five (5) to six (6) days.

MGC Customer Restored Service Information:

Customers should not attempt to restore gas services on their own.
Customers should not attempt to use appliances until an MGC employee or contractor has inspected them.
Customers should not buy or order any appliances or parts. Wait until MGC or the plumbing companies working with MGC have evaluated any damages.
Customers having appliances or parts damaged due to the outage will have these repaired or replaced at no cost.
Customers will see credits on their future bills. Some billing cycles have already been processed, so these credits will not be reflected on current bills.
If customers smell natural gas, move to a safe space, and call 1-800-834-2070 and 911.

As restoration continues, some customers may see restoration sooner than other customers, due to the proximity to the location of where the water line leak originated, or issues that may be found inside some homes and businesses.

Due to each customer having different needs for restoration, this will be a slow process to ensure the safety of the community.

Mountaineer Gas Company will continue to support any other needs that may arise in the community throughout this outage.

Mountaineer Gas Company’s main objective is to restore natural gas services to the West Side of Charleston in a safe and efficient manner.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration.

NOV 18 - RESOURCES

MEALS (TODAY)--

Lunch will be served at WV Health Right from 11A - 2P WHEN: SAT, 11/18 WHERE: 519 Central Ave. (5 Corners)

Lion of Judah International Ministries invites folks to come enjoy a free turkey sandwich with fixins, drink and chips. WHEN: SAT, 11/18, 11A - 2P WHERE: 513 Patrick St

A More Excellent Way Life Center Church will be hosting a food giveaway. WHEN: SAT, 11/18, 11A until supplies run out WHERE: 504 Virginia St W MORE INFO >>> VIEW POST

West Virginia Black Pride Foundation will be serving sloppy joes, french fries and Kool-Aid. WHEN: SAT, 11/18, 4P - 9P WHERE: 1442 1/2 3rd AVE

SHOWERS--

WHERE: North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LAUNDRY SERVICE--

Any KCS family needing laundry service due to the utility outage can call and schedule a time to use the laundry facility at South Charleston Middle School. CALL: 304.348.1918.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LODGING--

NOV 17 @ 4:30P - UPDATE from MGC

West Side Restoration Progress Update

------------------------------------------

Mountaineer Gas Company (MGC) customers on the West Side of Charleston are without gas service due to a high-pressure water main break that infiltrated the gas distribution system in that area on November 10, 2023. MGC continues to purge water out of its 46 miles of natural gas service lines on the West Side and restoring customers’ services.

As of 4:00 p.m., November 17, 2023:

Approximately 434 customers have gas services restored.
Approximately 83 customers are ready for inspection and reconnecting.
Additional crews have been brought in, totaling 34 crews from around the state working on restoration, as well as multiple local contractors.
Restoration efforts will continue into the weekend.
Anticipated majority system restoration is six (6) days.

MGC Customer Restored Service Information:

Customers should not attempt to restore gas services on their own.
Customers should not attempt to use appliances until an MGC employee or contractor has inspected them.
Customers should not buy or order any appliances or parts. Wait until MGC or the plumbing companies working with MGC have evaluated any damages.
Customers having appliances or parts damaged due to the outage will have these repaired or replaced at no cost.
Customers will see credits on their future bills. Some billing cycles have already been processed, so these credits will not be reflected on current bills.
If customers smell natural gas, move to a safe space, and call 1-800-834-2070 and 911.

Customers need to be aware that someone must be available for MGC to restore natural gas service.

If the customer is unavailable, a door hanger will be left for them with contact information and instructions on how to reach MGC to restore the customer’s service. Unfortunately, this will be a slow process to ensure the safety of the community in restoring their natural gas services.

Mountaineer Gas Company will continue to support any other needs that may arise in the community throughout this outage.

Mountaineer Gas Company’s main objective is to restore natural gas services to the West Side of Charleston in a safe and efficient manner.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration.

NOV 17 @ 2P - NOTIFICATION from WVAW

Approximately 97 customers along Glenwood Avenue, Grant Street, Lovell Avenue and Park Street are under a precautionary boil water advisory. Customers have been notified via phone call, text message and/or email, and the alert is posted on our website. Service has been restored to all customers, but the precautionary boil water advisory will remain in place for a minimum of 24 hours. Due to the gas outage, West Virginia American Water will be delivering cases of bottled water door-to-door to these customers. Additionally, customers will receive a flyer with each case of water, directing them to contact the United Way if they need additional water. We will be supplying that water to the United Way for distribution if needed.

NOV 17 - RESOURCES LIST

MEALS (TODAY)--

PAAC continues its joint effort with WV Health Right to serve meals. Today's menu is rotini pasta, salad, garlic bread, cookie and a drink. For info re: delivery to the elderly, call Tamara Eubanks at 304.200.3704 WHEN: 11/17, 5P - 7P WHERE: 519 Central Ave. (5 Corners)

Mountaineer Food Band West Side Distribution WHEN: 11/17, 10A - 1P WHERE: North Charleston Community Center

West Virginia Black Pride Foundation is inviting everyone for free soup and sandwiches at their warming station. WHEN: Rest of week till 9P WHERE: 1442 1/2 3rd AVE

Capital High School Baseball will be giving out bag meals to any West Side residents. WHEN: FRI, 11/17, 4:30P - 5:30P WHERE: Mary C Snow Elementary School

**If you are unable to get out and need food or other assistance / supplies, please call 304.340.3500 or 211 (8A - 4P)

MEALS / FOOD (FUTURE DATES)--

Lunch will be served at WV Health Right from 11A - 2P WHEN: SAT, 11/18 WHERE: 519 Central Ave. (5 Corners)

Lion of Judah International Ministries invites folks to come enjoy a free turkey sandwich with fixins, drink and chips. WHEN: SAT, 11/18, 11A - 2P WHERE: 513 Patrick St

A More Excellent Way Life Center Church will be hosting a food giveaway. WHEN: SAT, 11/18, 11A until supplies run out WHERE: 504 Virginia St W MORE INFO >>> VIEW POST

SHOWERS--

WHERE: North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LAUNDRY SERVICE--

Any KCS family needing laundry service due to the utility outage can calla nd schedule a time to use the laundry facility at South Charleston Middle School. CALL: 304.348.1918.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LODGING--

NOV 16 - PRESS RELEASE from MGC

November 16, 2023 4:30 p.m.

West Side Restoration Progress Update

----------

As of 4:00 p.m., November 16, 2023:

Approximately 350 customers have gas services restored.
Approximately 50 customers are ready for inspection and reconnecting.
31 crews from around the state are working on restoration, as well as multiple local contractors.
Anticipated majority system restoration is six (6) days.

MGC Customer Restored Service Information:

Customers should not attempt to restore gas services on their own.
Customers should not attempt to use appliances until an MGC employee or contractor has inspected them.
Customers should not buy or order any appliances or parts. Wait until MGC or the plumbing companies working with MGC have evaluated any damages.
Customers having appliances or parts damaged due to the outage will have these repaired or replaced at no cost.
Customers will see credits on their future bills. Some billing cycles have already been processed, so these credits will not be reflected on current bills.
If customers smell natural gas, move to a safe space and call 1-800-834-2070 and 911.

Customers need to be aware that someone must be available for MGC to restore natural gas service. If the customer is unavailable, a door hanger will be left for them with contact information and instructions on how to reach MGC to restore the customer’s service. Unfortunately, this will be a slow process to ensure the safety of the community in restoring their natural gas services.

Mountaineer Gas Company will continue to support any other needs that may arise in the community throughout this outage.

Mountaineer Gas Company’s main objective is to restore natural gas services to the West Side of Charleston in a safe and efficient manner.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration.

NOV 16 - PRESS RELEASE from CITY

(Charleston, W. Va.) – Mayor Amy Shuler Goodwin received updates this morning as part of a continued proactive effort to ensure continued coordination, collaboration and communication between entities.

“As I have done for the past week, I spent yesterday evening troubleshooting with CW Sigman, Kanawha County and Assistant Chief Chad Jones about how we maneuver forward in light of the announcement of the State of Emergency and what that means. In addition, we are working in collaboration with Lt. Col. Justice on resources and our boots on the ground needs,” said Mayor Amy Shuler Goodwin. “We heard from Mountaineer Gas Company (MGC) this morning. As of this morning 260 customers have had service restored – including Mary C Snow Elementary School and the Schoenbaum Family Enrichment Center. In addition, there are nearly 60 additional customers who have gas to their homes but who the gas company has engaged a plumber to connect their appliances. MGC has 31 crews on the ground – which includes nearly 200 boots on the ground – including additional safety personnel and contractors – to assist with restoration efforts. MGC has contracted with 5 local plumbers to restore service to houses.

“Thank you to American Red Cross and the Charleston Fire Department for their work in the West Side Community yesterday. Together, they served 72 people, installed 62 alarms, made 31 homes safer, and provided helpful safety reminders to our community members. We are truly grateful for everyone’s work in our West Side community. This morning MGC shared with us they are working to get service restored to an additional 250 customers today – barring no unforeseen challenges,” said Charleston Council Member Larry Moore. “The gas company noted this is not a normal restoration for gas service due to water penetrating house lines which means what may work to restore service to my house may not work for yours. Regardless of the challenges, MGC has committed to working with each customer to ensure service is restored safely.”

“The United Way and 211 teams have fielded just over 600 calls, distributed approximately 400 heaters and safety information for proper use, connected folks needing smoke detectors to American Red Cross and the Charleston Fire Department, and have delivered meals and supplies to folks who are unable to get out,” said Margaret O’Neal, United Way of Central West Virginia. “We will continue to field requests for assistance and provide help in our West Side community. If you or someone needs assistance, please call us at 304.340.3500 between 8 a.m. and 4 p.m.”

MGC reminds folks:

Customers should not attempt to restore gas services on their own.
Customers should not attempt to use appliances until an MGC employee or contractor has inspected them.
If the customer smells natural gas, move to a safe place, and please call 1-800-834-2070 and 911.
Customers should not buy or order any appliances or parts. Wait until MGC or the plumbing companies working with MGC have evaluated any damages.
Customers having appliances or parts damaged due to the outage will have these repaired or replaced at no cost.
Customers will see credits on their future bills. Some billing cycles have already been processed, so these credits will not be reflected on current bills.

To report water outages, West Virginia American Water customers can call 1-800-685-8660. This will allow them to get a service order into the system ASAP.

Trash service will continue as normal for West Side residents.

NOV 16 - RESOURCES LIST

MEALS (TODAY)--

**UPDATED**CPD & CPAAA will be giving out free BBQ meals. WHEN: 11/16 ~~from 10:30A until supplies are gone~~ WHERE: ~~North Charleston Community Center~~ BBQ meals are available at 2nd Avenue Community Center (starting at 2:30P)

Manna Meal will be set up at the future site of Miss Ruby's Corner Market offering free lunch. WHEN: 11/16, from 12:30P to 2P WHERE: 739 Central Ave.

Ham, mashed potatoes & gravy with a drink at the WV Health Right Clinic located at 519 Central Ave. (5 Corners) on Charleston's West Side. Meals will be distributed to anyone in need on a first come first serve basis from 5P - 7P. PAAC is delivering free hot meals to the elderly affected by the outage. Call Tamara Eubanks, PAAC - Program Manager at 304-200-3704 to schedule a food delivery in Charleston. More Info >>> Facebook POST

West Virginia Black Pride Foundation is inviting everyone for free soup and sandwiches at their warming station. WHEN: Rest of week till 9P WHERE: 1442 1/2 3rd AVE

Families with students at Mary C. Snow Elementary can pick up lunches at at school. WHEN: between 10:30A - noon *If you do not have transportation, and need food, please call 211 (8A - 4P).

MEALS / FOOD (FUTURE DATES)--

Capital High School Baseball will be giving out bag meals to any West Side residents. WHEN: FRI, 11/17, 4:30P - 5:30P WHERE: Mary C Snow Elementary School

Lion of Judah International Ministries invites folks to come enjoy a free turkey sandwich with fixins, drink and chips. WHEN: SAT, 11/18, 11A - 2P WHERE: 513 Patrick St

A More Excellent Way Life Center Church will be hosting a food giveaway. WHEN: SAT, 11/18, 11A until supplies run out WHERE: 504 Virginia St W MORE INFO >>> VIEW POST

SHOWERS--

WHERE: North Charleston and MLK Community Centers WHEN: 9A - 9P. NOTE: Comfort kits (toiletries) are available to folks courtesy of the American Red Cross.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LAUNDRY SERVICE--

Any KCS family needing laundry service due to the utility outage can calla nd schedule a time to use the laundry facility at South Charleston Middle School. CALL: 304.348.1918.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LODGING--

NOV 15 @ 4:50P - PRESS RELEASE from GOVERNOR JIM JUSTICE

Gov. Jim Justice today declared a State of Emergency in Kanawha County due to a gas outage on Charleston’s West Side and has activated the West Virginia National Guard to assist with necessary resources.

"In light of the prolonged duration of this major gas outage on Charleston's West Side, which has left over a thousand families without heat, hot water, or stoves, I am declaring a State of Emergency and activating the resources of the West Virginia National Guard," Gov. Justice said.

“I have spoken with the Vice President of Mountaineer Gas, and we're closely following their progress in restoring service to families. From what I understand, it is no easy task, but they expressed they are diligently working to get gas turned back on as fast as possible. I have offered any state resources they may need to assist them.

“The other big problem is making sure people are fed hot meals, especially through the Thanksgiving holiday next week. We have both Kanawha Valley Senior Center and Lincoln County Senior Center pitching in to provide hundreds of meals. We are also working with West Virginia Health Right and A More Excellent Way Life Center Church on the West Side to take care of families. If this outage continues through Thanksgiving, we will make sure families are fed.

“We’re also working with Kanawha County Schools to ensure we have a plan to make sure all our kids are fed. More details will be coming about this operation soon.

“Additionally, I have directed the West Virginia National Guard to be ready to help in any way they can during this time, if necessary.

"I've been advised this issue originated from a burst in a water pipe that flooded the gas lines. In response, I've directed the Public Service Commission to initiate a full investigation into the cause of this outage and hold the responsible parties accountable. This will not get swept under the rug and disappear without answers.

"To the resilient residents of the West Side: We are here with you during this challenging time. We are pulling the rope together and will get through this together."

As part of this State of Emergency declaration, the Governor has directed the West Virginia Emergency Management Division to implement the West Virginia Emergency Operations Plan as necessary, mobilize appropriate personnel and resources to respond to the emergency, and facilitate the provision of essential emergency services.

The State of Emergency will remain in effect for 30 days unless terminated by subsequent Proclamation.

To view >>> State of Emergency Proclamation

NOV 15 @ 4:30P - PRESS RELEASE from MOUNTAINEER GAS COMPANY

"MGC shares progress in restoration ongoing, customers to see bill credits on future bills."

--------------------------------------------------------------------

Mountaineer Gas Company (MGC) customers on the West Side of Charleston are without gas service due to a high-pressure water main break that infiltrated the gas distribution system in that area on November 10, 2023. MGC has brought in additional crews from around the state and contractors to aid in the restoration process of gas to the community. Purging of water out of the 46 miles of natural gas lines in the area continues, and progress has been made.

As of 4 p.m., November 15, 2023, approximately 250 customers have gas service restored safely. Approximately 40 additional customers who have gas to their homes and businesses can be restored once MGC or its contractors have inspected and reconnected their appliances. At this time, anticipated restoration for a majority of customers is seven (7) days.

MGC Customer Restored Service Update:

Customers should not attempt to restore gas services on their own.
Customers should not attempt to use appliances until an MGC employee or contractor has inspected them.
Customers should not buy or order any appliances or parts. Wait until MGC or the plumbing companies working with MGC have evaluated any damages.
Customers having appliances or parts damaged due to the outage will have these repaired or replaced at no cost.
Customers will see credits on their future bills. Some billing cycles have already been processed, so these credits will not be reflected on current bills.

As restoration continues, customers who are in the Pennsylvania Avenue area may see restoration sooner than other customers, due to the proximity to the location of where the water line leak originated. Mary C Snow Elementary School currently has gas services restored.

Mountaineer Gas Company will continue to support any other needs that may arise in the community throughout this outage.

Mountaineer Gas Company’s main objective is to restore natural gas services to the West Side of Charleston in a safe and efficient manner.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration.

NOV 15 - RESOURCES

MEALS --

Cary Law Office has partnered with Piggly Wiggly to provide free lunch, over 300 warming blankets, and electric heaters for anyone affected by the outages on the West Side. (first-come, first-served basis) WHEN: 11/15, starting at 3P WHERE: 2nd Ave Center

WV Health Right and PAAC will be doing free hot meal DELIVERY to our seniors. WHEN: 11/15, from 5P - 7P CONTACT: Tamara Eubanks, PAAC Program Director at 304.200.3704

West Virginia Black Pride Foundation is inviting everyone for free soup and sandwiches at their warming station. WHEN: Rest of week till 9P WHERE: 1442 1/2 3rd AVE

Families with students at Mary C. Snow Elementary can pick up lunches at the school. WHEN: between 10:30A - noon at the school through Friday. If you do not have transportation, and need food, please call 211 (8A - 4P).

WVHR CommUNITY Center will have food available. WHEN: every night while gas is out, from 5P - 7P

Manna Meal will be set up at Miss Ruby's Corner Market offering free lunch. Keep Your Faith Corporation will have free blankets for West Side residents impacted by the gas outage. WHEN: 11/15, from noon to 2P WHERE: 739 Central Ave.

HONEYCOMB is offering free spaghetti dinners to West Side residents impacted by the gas outage. WHEN: 11/15, starting at 2P WHERE: 609 Georgia St (verification that you live in the area is being requested)

Shape Shop Cafe is offering a hot bowl of freshly "grilled vegetable soup. WHEN: 11/15 WHERE: 706 Central Ave

SHOWERS--

WHERE: North Charleston and MLK Community Centers WHEN: 9A - 9P.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LAUNDRY SERVICE--

Any KCS family needing laundry service due to the utility outage can calla nd schedule a time to use the laundry facility at South Charleston Middle School. CALL: 304.348.1918.

WHERE: Bream Neighborhood SHOP WHEN: 1P - 4P (daily)

LODGING--

NOV 14 @ 4:30P - PRESS RELEASE from MOUNTAINEER GAS

As of 4 p.m., November 13, 2023, Mountaineer Gas Company (MGC) has approximately 1,100 customers without gas service due to a high-pressure water main break that infiltrated the gas distribution system on the West Side of Charleston. MGC has crews from across the state, along with contractors, working around the clock to purge its natural gas lines of all water. The timeframe right now for full restoration is estimated to be 7 to 10 days.

When natural gas service is restored, MGC will need to enter all affected houses and businesses to turn on natural gas service and re-light appliances. Under no circumstances should customers attempt to turn on their natural gas service. Customers need to be aware that someone must be home for MGC to restore natural gas services to their homes. If the customer is unable to be home, a door hanger will be left for them with contact information and instructions on how to reach MGC to restore the customer’s service.

The process of restoring service to customers is time-consuming, as we want to make sure it is done safely and as efficiently as possible.

MGC employees who will be coming around door-to-door will be in uniform, have ID and be in a marked Mountaineer Gas vehicle.

During this outage, MGC urges customers:

Do not attempt to restore natural gas services on their own.
If the customer smells natural gas, move to a safe place, and please call 1-800-834-2070 and 911.
Use caution when using supplemental space heaters.

MGC’s goal is to provide safe and reliable natural gas services to the community.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration efforts.

To view post >>> https://www.facebook.com/share/p/EDJ7MtueBd3SFfLp/?mibextid=cR73hX

NOV 14 @ 2:30P - PRESS RELEASE from AMERICAN RED CROSS

CHARLESTON, WVA, November 14, 2023 — The American Red Cross Central Appalachia Region is partnering with the City of Charleston and the Charleston Fire Department to install FREE smoke alarms in homes impacted by the natural gas outage on the Charleston’s West Side. With many households looking for alternate ways to heat homes there may be an increase in the risk of home fires. To request a free smoke alarm installation, please call 1-844-216-8286 and select option 2 or visit bit.ly/FreeSmokeAlarms.

The American Red Cross Sound the Alarm initiative strives to prepare and protect our community from home fires, the most common disaster. Home fires claim seven lives every day, claiming more lives in a typical year than all natural disasters combined but having working smoke alarms can cut the risk of death by half. Heating fires are the second leading cause of home fires. Fixed and portable space heaters, including wood stoves, are involved in 74 percent of fire-related deaths. Since 2014, our local Red Cross has installed over 50,000 free smoke alarms making nearly 20,000 homes safer and saving 117 lives and counting because when it mattered most, the smoke alarms sounded and people’s lives were saved.

If you would like to volunteer to help install these free smoke alarms, please call our local Red Cross office at 1-844-216-8286 and select option 7. For home fire safety information, visit SoundTheAlarm.org.

To view the social post >>> https://www.facebook.com/share/p/ryAyCgyb7C1ssJRa/?mibextid=cR73hX

NOV 14 @ Noon - UPDATE from CITY

If you, or someone you know, is impacted by the gas outage on Charleston’s West Side—

Per Mountaineer Gas (evening of November 13), the timeframe for restoration of gas service is estimated at 7 - 10 days.
- Mountaineer Gas employees will be in uniform, have ID, and be in a marked Mountaineer Gas vehicle.
The boil water advisory is no longer in effect. Per WVAW, there is no further need to boil water prior to consumption.
- View alert here >> https://alertsdetail.awapps.com/alert/32692
If you have a medical condition that requires immediate assistance or an emergency, please call 911.
CFD will continue doing wellness checks in the area.

If you/they are in need of a heater/food/assistance —

Call 211 (8a - 4p).

If you/they are in need of a meal—

Families with students at Mary C. Snow Elementary can pick up lunches between 10:30A - noon at the school. If you do not have transportation, and need food, please call 211 (8A - 4P).
The Manna Meal mobile food truck will be at 739 Central Ave, the future site of Miss Ruby’s Corner Market, from noon - 2P. (Tuesday, November 14)
West Virginia Black Pride Foundation will be offering free soup and sandwiches at 1442 1/2 3rd Ave until 9P. (rest of week)
WVHR CommUNITY Center will have food available, 5P - 7P. (every night while gas is out)
Dem 2 Brothers has partnered with Abundant Life Ministries to do free meals at the West Side location from 11A until supplies are gone. (Tuesday, November 14)
CPD & CPAAA will be giving out free BBQ meals at the North Charleston Community Center (Thursday, November 16, from 10:30A until supplies are gone)

If you/they need a shower—

Showers are available at North Charleston and MLK Community Centers, 9A - 9P.
American Red Cross is providing comfort kits (toiletries) at shower locations.

If you want to donate items—

New/unused blankets or non-perishable microwavable food can be dropped off at the North Charleston and MLK, Jr Community Centers (9a - 9p).
New space heaters can be donated at One United Way Square.

NOV 14 @ 11:15A - FACEBOOK POST from WV DHHR

WV Department of Health & Human Resources (DHHR) reminds residents impacted by the gas outage on Charleston’s West Side to contact West Virginia 211, a service partially funded by DHHR and administered by the United Way, and ask about referral to community resources that may be able to help meet their needs. West Virginia 211 is available 24 hours a day, seven days a week. Residents may dial 2-1-1, text their zip code to 898-211, or visit wv211.org to chat with a specialist.

Programs administered by DHHR’s Bureau for Family Assistance, such as the Low Income Home Energy Assistance Program (LIHEAP) and the Emergency Assistance program, provide financial assistance in cases where the client's utilities are cut off due to an inability to pay or in cases where the home is destroyed. West Virginia residents who are without financial or other means to meet their needs are encouraged to visit their county DHHR office to be evaluated for Emergency Assistance. To find a DHHR office near you, visit https://dhhr.wv.gov/pages/field-offices.aspx.

View post >>> https://www.facebook.com/share/p/V5dJ4D7YN5MQrJ63/?mibextid=cR73hX

NOV 14 @ 10:30A - FACEBOOK POST from UNITED WAY OF CENTRAL WV

Join United Way of Central West Virginia in supporting neighbors impacted by the Natural Gas outage on Charleston's West Side. Donate NEW SPACE HEATERS at One United Way Square, Charleston 25301. Have questions? Call 304-340-3500. Need assistance? Call 211 !

View post >>> https://www.facebook.com/share/SQkswX78tWLwMgyY/?mibextid=cR73hX

NOV 14 @ 9:30A - FACEBOOK POST from CFD

As part of the west side is still experiencing a gas outage, we continue to urge everyone to practice safety while using portable heaters.

View infographic >>> https://www.facebook.com/share/p/AKEWGzj7YiHZPSJJ/?mibextid=cR73hX

NOV 14 @ 9:30A - FACEBOOK POST from COUNCIL MEMBER MOORE

Manna Meal will be in their mobile food truck handing out lunch from 12-2 at 739 Central Ave. The future site of Miss Ruby’s corner market.

Details >>> https://www.facebook.com/share/p/qtAc5ppQZMmz7Twy/?mibextid=cR73hX.

NOV 14, 2023 @ 9A - FACEBOOK POST from CPD

The Charleston Police Department in conjunction with the CPAAA, will be giving out FREE BBQ meals to those affected by the utility outage at the North Charleston Community Center.

When: Thursday, November 16, 10:30A until supplies run out

Details >>> https://www.facebook.com/share/p/WNvJP4XEF6k7nnHF/?mibextid=cR73hX.

NOV 14, 2023 @ 8:30A - FACEBOOK POST from WV BLACK PRIDE FOUNDATION

The West Virginia Black Pride Foundation invites everyone to enjoy free soup and sandwiches at their warming station (1442 1/2 3rd Ave) until 9P for the rest of the week.

NOV 13, 2023 @ 10:30P - FACEBOOK POST from WV HEALTH RIGHT

WVHR CommUNITY Wellness Center would like to show our support to our community. We're cooking dinners, so please come by and get some food. Also, all classes this week have been canceled. Please let your friends and family know.

https://www.facebook.com/share/p/5T8ttSxa9WSSicMa/?mibextid=cR73hX

NOV 13, 2023 @ 8P - FACEBOOK POST from CPD

Thanks to our friends at Lowe's Home Improvement of KC, we’ll be out tomm in front of the 2nd Ave Community Center starting at 10 a.m to distribute cases of water to the residents that were affected on the West side .. while supplies last.

View post here >>> https://www.facebook.com/share/p/o6GUgT8hc61hwVzh/?mibextid=cR73hX

NOV 13, 2023 @ 6P - FACEBOOK POST from DEM 2 BROTHERS

Dem 2 Brothers has partnered with Abundant Life Ministries to do free meals for those affected by the utility outage on Charleston's West Side. Meals will be available while supplies last. Hours: 11A - 7P

NOV13, 2023 @ 4:45P - PRESS RELEASE from MOUNTAINEER GAS

The process of restoring service to customers is time-consuming, as we want to make sure it is done safely and as efficiently as possible.

MGC employees who will be coming around door-to-door will be in uniform, have ID and be in a marked Mountaineer Gas vehicle.

During this outage, MGC urges customers:

Do not attempt to restore natural gas services on their own.
If the customer smells natural gas, move to a safe place, and please call 1-800-834-2070 and 911.
Use caution when using supplemental space heaters.

MGC’s goal is to provide safe and reliable natural gas services to the community.

Mountaineer Gas Company will continue to provide updates on the progress of the restoration efforts.

NOV 13, 2023 @ 4:30P - MESSAGE from KCS

This is a message from Kanawha County Schools. Due to ongoing water and gas issues, Mary C. Snow West Side Elementary will be closed on Tuesday, November 14, Wednesday, November 15, Thursday, November 16, and Friday, November 17. Students should log into Schoology each day for assignments. Teachers and staff will be available at the school daily from 10:30 a.m. to noon for in-person assistance. Additionally, teachers will hold daily Schoology office hours from 12:30 p.m. to 1:30 p.m. for online help.

There will be lunches available for parent pickup each day at the school between 10:30 a.m. and noon.

We will continue to monitor this situation and send out any necessary updates as they become available. Thank you.

NOV 13, 2023 @ 3:26P - STMT from WVAW

West Virginia American Water learned about a water leak on Charleston’s Westside in the afternoon of Friday, November 10. The leak was confirmed and the crew safely finalized the repair within 11 hours early in the morning on Saturday, November 11. The precautionary boil water advisory was lifted on Sunday, November 12 at 10:30 a.m. Throughout this process, West Virginia American Water has been in regular contact with the City of Charleston.

For up-to-date water service information and alerts, customers can visit our customer advisory map on our website at www.amwater.com/wvaw/alerts.

To read the communication that went out to customers Sunday morning >>> https://alertsdetail.awapps.com/alert/32692

NOV 13, 2023 @ 3P - UPDATE from CITY

If you are affected by the gas outage on Charleston’s West Side—

Be prepared for your gas service to be out for at least a week.
If you are in need of a heater/food/assistance, call 211 (8a - 4p).
The boil water advisory is no longer in effect — it was lifted Sunday.
If you have a medical condition that requires immediate assistance or an emergency, please call 911.
Showers will be available at North Charleston and MLK Community Centers, 9A - 9P.
American Red Cross is providing comfort kits (toiletries) at the Community Centers.
CFD will be doing wellness checks in the area.
Families with students at Mary C. Snow Elementary can pick up lunches between 10:30A - noon at the school.
- If you do not have transportation, and need food, please call 211 (8A - 4P).
Mountaineer Gas employees will be in uniform, have ID, and be in a marked Mountaineer Gas vehicle.
If you want to donate new/unused blankets or non-perishable microwavable food, you can drop these items at North Charleston and MLK, Jr Community Centers (9a - 9p).

NOV 13, 2023 @ 11:30A - STMT from MAYOR GOODWIN

Mayor Amy Shuler Goodwin issued a statement regarding the utility outages on the West Side.

To read the full statement >>> www.charlestonwv.gov/news-items/mon-11132023-1155/statementfrommayorgoodwin.

NOV 12, 2023 - INFO from CFD

The Charleston Fire Department shares safety tips for using electric space heaters. Read more here: https://www.facebook.com/share/p/pA3rowwsftw91ha1/?mibextid=cR73hX.